Doncare

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Suite 4, Level 1, 687 Doncaster Road, Doncaster VIC 3108
doncare@doncare.org.au
9856 1500

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History of Doncare

Our Story: Supporting Community since 1969

In the 1960’s urban sprawl led to many of the prevailing orchards across Manningham being subdivided, with many families relocating from remote areas. The rapidly increasing population had little cohesive infrastructure and alienation and insulation of families was identified. There was no place in the City of Doncaster and Templestowe where people could go to sort out personal difficulties, relationships and emotions or to just talk about how they were feeling about life.

Our Beginnings

To better understand local needs, the Interchurch Council of Doncaster and Templestowe led a series of community consultations, bringing together representatives from across the community. Following these consultations, five ministers from the Church of Christ and the Templestowe Presbyterian Church were entrusted with establishing a counselling service. Their vision included both referral pathways and locally delivered, decentralised support, with trained workers supported by volunteers and lay counsellors.

Leadership Through the Years

Doncare’s history has been shaped by dedicated leaders whose vision, commitment and community focus helped guide the organisation through change, growth and innovation.

Foundational Leadership and Vision

A Legacy of Compassion and Service

Leading Doncare Today

History Timeline

Doncare’s Track Record of Innovation and Local Impact

Doncare has a proud history of innovation in community services across Manningham, often working in partnership with Council, community organisations and local networks. Over many decades, Doncare has identified emerging needs and responded with practical, community-based solutions that improve wellbeing, connection and safety.

  • 1969

    Doncare officially opened its doors on 17 November 1969 with a staff of 22 volunteers.

    A new free Community Care and Counselling Centre to offer help and guidance to a wide cross section of the community, including people with all types of worries......including lonely housewives, overworked businessmen, marriage problems, unhappy teenagers, forgotten elderly citizens, people seeking self-understanding, nervous and anxious people, upbringing of children and many others...

  • 1972

    Doncare opened its first op shop in Jackson Court.

    Staffed by 60 volunteers, described as “human dynamos, very determined and energetic...getting on with the job of raising much needed funds for Doncare”. On the first day of operation, the shop took $57.

  • 1978

    Opened the first women’s refuge in Melbourne’s eastern region.

    Brenda House was staffed by eight co-ordinators and 35 volunteers and within 24 hours it was full, totally justifying the belief of Director, Brenda Grimwade of its necessity. It had a capacity to cater for ten residents in a home-like atmosphere, where women and children could escape intolerable domestic violent situations, mainly due to alcoholism and physical violence.

  • 1982

    First Youth Outreach Worker in Manningham employed.

    Employed the first Youth Outreach Worker in Manningham, responding to youth disengagement in the local community.

  • 1988

    Ros Loader announced CEO

    Chief Executive Officer (1988–2001) Ros Loader led Doncare through a period of growth and consolidation, strengthening the organisation’s foundations and expanding its role as a trusted provider of community-based support in Manningham.

  • 1995

    Launched the Social Support for Seniors program

    To reduce loneliness and social isolation for frail older people through volunteer-supported recreational activities.

  • 1997

    The Chinese Walking Group

    Doncare recognised the need to develop a program to cater for the needs of the increasing number of Chinese families settling in the Manningham area.

  • 1999

    Established Good Beginnings

    Later known as Hands-on Parenting (HOPS), a volunteer-led Community Parents program providing practical and emotional support to local families with young children.

  • 2001

    Doreen Stoves commenced as CEO

    Doreen Stoves commenced as CEO of Doncare after 25 years at the Department of Human Services. Doreen followed in the footsteps of Roslyn Loader, who had been the backbone of Doncare for some 22 years.

  • 2002

    Family Services in Manningham

    Doncare secures State Government funding to launch the Family Services program in Manningham. The first Family Worker appointed in the Family Services Program.

  • 2005

    Convened the Manningham Family Violence Reference Group

    Doncare initiated the MFVR to strengthen collaboration between agencies supporting people affected by family violence. This was an early Council-supported partnership model focused on local coordination and response.

  • 2007

    Conceived the DAWN Program

    A mentoring program for victim-survivors of family violence, designed to improve safety, confidence and connectedness for women and their children. DAWN was later recognised as an effective peer-support model in the Family Violence Reform Implementation Monitor’s 2022 Crisis response to recovery model for victim survivors report. Funded by Council for many years, the program secured recurrent state funding in 2025 and continues to support the Manningham community.

  • 2008

    Launched Volunteering in Manningham

    ViM provided a pathway to a broad range of volunteering opportunities and established strong connections to community organisations, sporting clubs and other not-for-profit groups to assist them with their volunteering needs.

  • 2011

    Introduced the iMatter program

    Introduced the iMatter program, one of the first school and community-based interventions in Australia focused on preventing family violence and educating young people.

  • 2013

    Partnered with RMIT University

    Together RMIT and Doncare commenced the placement of Social Work students to deliver a generalist casework program aimed at preventing people from falling through service gaps and slipping into poverty.

  • 2014

    Launched the LiveFree App

    With the financial support of the Rotary Club of Doncaster, the LiveFree app put information about domestic violence, warning signs and support pathways into the palm of people’s hands.

  • 2015

    iMatter App launched by Rosie Batty AO

    The iMatter App was designed to help women recognise signs of abuse and access support to make safer choices. Doncare was awarded a high commendation as a finalist in the Innovation category of the 2016 ANZIAwards.

  • 2016

    Responded to the lack of homelessness services in Manningham

    Partnered with SalvoCare Eastern to co-locate a homelessness support worker at Doncare, helping fill a critical local service gap.

  • 2016

    Manningham Business Excellence Awards Finalist

  • 2017

    Partnered with EACH to deliver Gamblers Help Therapeutic Counselling and AOD counselling in Manningham

    Ensuring residents could access specialised support locally rather than travelling outside the area.

  • 2018

    Inaugural Empowered Women Empowering Women event

    The event boasted a stellar line up including comedian and radio personality Jo Stanley, 2015 Australian of the Year, Rosie Batty and award-winning designer and TV personality Shaynna Blaze.

  • 2018

    Manningham Business Excellence Awards Winner

  • 2019

    Men's Behavioural Change

    Supported Boorndawan Willam Aboriginal Healing Centre to offer Men’s Behaviour Change in Manningham.

  • 2019

    Ben Crowe Empowers Community

    Applauded internationally as the man behind Ash Barty’s charge to the top, Crowe took the audience on an inspiring and unexpected journey, sharing personal stories from Michael Jordan, Andre Agassi and Roger Federer. Described as the ‘Secret Weapon’ behind Richmond’s 2017 Grand Final Victory, Ben provided valuable insight into his work with Peggy O’Neil, Damien Hardwick and Trent Cotchin

  • 2021

    Keeping Seniors Connected

    With the support of Bendigo Bank, the objective of the Keeping Seniors Connected program was to build older people’s digital confidence, responding to the social isolation and digital inequality highlighted during COVID-19.

  • 2024

    Partnered with EACH Manningham Youth Services to co-facilitate Digging Deep

    The program for Year 6 students at Doncaster Primary School supported girls with psychoeducation around coping and resilience, and boys with respect for self and others.

  • 2024

    Jelena Dokic International Womens Day Event

    Jelena Dokic received a well deserved standing ovation at Doncare's International Womens Day Charity luncheon. The energy in the room was palpable as the audience cheered and praised Jelena for her courage, dignity, determination and grace. Over 250 people gathered together at Bramleigh Estate - Warrandyte to hear Jelena's story where she inspired us with a powerful and inspiring message.

  • 2025

    Launched Golden Moments

    A partnership with a local businessperson and community member to create joyful, one-of-a-kind experiences for socially isolated and financially disadvantaged older residents of Manningham. With funding supporting one experience each month, the program reflects both an innovative response to loneliness and the strong confidence the local community places in Doncare.