Doncare
Get in touch today. Whether you’re seeking support, making a referral, or looking to connect with our team — we’re here to listen and guide you.
Reaching out can be the first step toward positive change. Our team provides confidential, respectful and compassionate support. You can contact us directly or connect through the right referral pathway depending on your needs.
Support Starts Here
You don’t have to navigate things alone— our team are here to help every step of the way.
Counselling and Wellbeing Groups
If you or a loved one requires support from Doncare, we invite you to fill out our online form. You can read about our low-cost counselling fees and counselling appointments right here on our website. Alternatively, email intake@doncare.org.au.
Family Violence Recovery
For Specialist Family Violence Counselling, you can make a self-referral, or an agency can make a referral on your behalf using our online Request for Counselling form. If you would like more information on the DAWN Mentoring program for women, please email dawn@doncare.org.au
Emergency Relief
If you’re experiencing financial hardship or need urgent support, we’re here to help you access food, essential items and practical assistance. Call 9856 1500 to make an appointment with one of our Community Support Workers.
For Family Violence Support
If you are experiencing or recovering from family violence, we provide trauma-informed support and recovery programs. If you are in immediate danger, call 000.
Partnering with Services to Support Clients
Doncare works in partnership with police, courts, schools, health services and community organisations to support individuals and families experiencing vulnerability.
Submit Referral
Contact Doncare by phone or via email. You can also initiate a referral for your client online right here on our website.
Intake & Risk Assessment
A practitioner gathers information, assesses risk, and determines the client’s support needs.
Service Matching
The client is matched with the most appropriate service, based on their circumstances and level of need.
Referral & Engagement
Referrals are directed to the relevant program, with follow-up to support engagement.
Send Us a Message
Need help or have a question? Complete the form and our team will be in touch.