Contact Us

Doncare's office is located at the following address:

8 Montgomery Street
East Doncaster VIC 3109

Melway Reference: 48 B1

Telephone: (03) 9841 4215
Facsimile: (03) 9841 4281

Email: Doncare

Opening Hours:

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 9pm
Friday: 9am - 1pm

INFORMATION & EMERGENCY RELIEF

 The following organisations offer Emergency Relief as an alternative to Doncare:

St Vincent De Paul

Telephone: 1300 305 330 between 10am- 3pm daily

Warrandyte Housing and Support (for Warrandyte residents only)

Telephone: 9844 4495

LinC

Telephone: 9841 4025

Open-

Monday 1-4.30pm

Wednesday 9am- 12.30pm

Friday 9am- 12.30pm

St Kilda Crisis Centre

29 Grey St, ST KILDA                 1800 627 727                          9536 7777

Open 7 days including all public holidays
The Centre provides a crisis information and referral for emergency housing, and financial assistance available for items such as rent in advance, methadone, Met Fares, medications.
Information about Office of Housing, financial, drug detoxification and housing issues.

Sacred Heart Mission

87 Grey Street, St Kilda                     
Free midday meal every day including Christmas Day from 12:00noon to 1.30pm. Also serves free breakfast 7 days a week from 9am, except Christmas Eve and Christmas Day.

Urban Heart
69 Bourke St, Melbourne 3000                  Ph: 9653 3243
Mon- Fri 9.30am - 5.00pm
Trams 19, 57 and 59 to Bourke St.
Referral services (ring for an appointment): homeless accommodation, food parcels and vouchers, clothing, travel tickets, crisis counseling, domestic violence assistance, Drop-in lounge open 10.00 am to 4.00 pm. Tea and coffee, light snacks, soup and bread 12:00 noon.
On-site Financial counselling Shower facilities
Computer access, including email and internet,

Hanover Southbank homeless accommodation  males/females
52 Haig St, South Melbourne    Ph: (03) 9699 4566 (24hour)
Accommodation: self referral for single men and women, short term, $12.00 per night, youth allowance $12.00, self referral
Services: drug and alcohol, social workers, case management, health services, Royal District Nursing Service
If no accommodation, they may voucher you until a room is available.

Opening Doors (housing service)

If anyone is experiencing homelessness or at risk of homelessness they can contact their closest office for assistance, 9am-10pm, 7 days a week.

All after hours services (10pm-9am 7 days) are coordinated from the St Kilda Crisis Service. Phone numbers as above.

COUNSELLING PROGRAM/PERSONAL SUPPORT

If you require assistance the following services may be able to help:

Psychiatric advice or emergency          Mental health services                 1300 721 927

Parenting difficulties of any sort            ParentLine                                     13 2289

For children and young people              Kids Help Line                               1800 55 1800

Counselling (telephone)                          Lifeline                                           13 1114

Women’s issues                                       W.I.R.E.                                           1300 134 130

Men’s issues                                             Men's Line                                      1300 78 99 78

Child Abuse                                              Child Protection Crisis Line          13 1278