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Our Clients

Personal stories shared:

Testimonials about Counselling services

Our counselling clients are always asked for feedback about their experience with us. Here are some examples of genuine feedback from our clients.

"Doncare was there when I was having a very difficult time emotionally"

"The staff were kind, courteous, and, best of all, discreet."

"Thank you for your help. I keep your phone number handy in case I need to come back."

"I felt very supported, and felt safe and comfortable to find my own answers."

"I am OK now. Thanks to your service I got over some difficult humps in my life."

“Things improved at home – I was able to accept the past and talk about it.”

“My counsellor was very encouraging and positive.  I always feel uplifted having attended.”

“My counsellor made me feel very comfortable.  I am now able to cope much better.”

Testimonials about the Domestic Violence Advocacy & Support (DVAS) program

“Thank you so much for your support, courage, understanding and spirit.”

I am very grateful.  I feel less alone.”

“Before this group I wasted so much of my day feeling angry and guilty but now I am more positive.”

Testimonials from the Social Support program

The impact that the Social Support program has on individuals' lives is evident in the following anecdotes:

The daughter of a male client recently told Doncare staff,

“I really appreciate it that you take Dad out. It’s really changed him. I’m sure he doesn’t remember much, but it’s made a big difference to his life. He used to be really depressed and had nothing to look forward to.”

The gentleman this woman is referring to is actually one of the most popular in the groups and the ladies have asked that we rotate him, so that they can all enjoy him!

Another client had a major fall recently while shopping. She injured her hip and required plaster on her arm. Nevertheless, she asked her daughter to drop her off to the Saturday Club the same week!

Testimonials from the Information and Emergency Relief program

Family with 4 children, husband recently lost his job:

“I want to thank you and Doncare so much for all of your support for us. The recent assistance from your wonderful volunteer, ******, was wonderful and we are so thankful for the cheque you sent us for our children’s camps. This money is such a great blessing and we know our children will now enjoy such a great time at camp because of you. God Bless all of you.”

Single mother with 2 children, aged 14 and 11:

Wishing you all a very Merry Christmas and may the New Year bring good health, peace and happiness. I would also like to take this opportunity to thank you all from the bottom of my heart for your support and assistance. I am so appreciative as without your assistance, I do not know how I would cope. You are all such caring and wonderful human beings. Thank you once again. All our love and very best wishes.”

Single mother of 12 year old twins:

“Thank you for the opportunity to keep my children’s lives on track, the parenting advice, the clothing, helping us set up house, the outings and especially for just being there when things weren’t quite clicking together. Merry Christmas and a happy new year for all of the years ahead.”

Single mum of 2 boys, aged 12 and 15:

“I walked out of the interview feeling like someone’s really listening, it just felt so good.”

Single mum of 3 children:

“To all of the wonderful Doncare staff, We thank you SO MUCH for all of the very generous support Doncare has given to us. You have been a lifeline for all of us and have especially ensured our children have not missed out on anything. We are very grateful and will always remember your kindness. Be encouraged you are making a very special difference in many people’s lives. God bless all of you.”